Introduction

Everyone will agree that videos are a great form of communication that can more easily reach a target audience by grabbing their attention. Currently, the ability to embed a video is not a feature in the LoftyWorks CRM. This decision is mainly due to our intent to avoid various spam and security risks that have led most major email platforms to block video playback directly within emails. As a recommended alternative, you can insert a screenshot image of your video (ideally with a video "play" symbol on it) and hyperlink it so that it goes directly to the video for easy viewing. This will also allow you to upload bigger videos to your video server without worrying about attachment size limitations for emails.

With LoftyWorks's email template editor, you can add a video URL to your email templates to market to your customers. Below are the steps to do so.

Please reference the following article if the video is hosted on YouTube: How to Add a YouTube Video to Emails.

Take a Screenshot of the Video

Go to your video, take a screenshot of the video at a point where you like the image that appears, and then save that screenshot to your desktop. With this image, you can use it as is, or you can consider putting a "play" button on top of it to make it more video-like when added to an email. There are lots of ways to do this, but we found this free service called Create Play Button to Image Online with a quick internet search.

Insert Hyperlink

In your email template, click on the hyperlink icon and add the link for your video.

Upload Your Image

Insert the video preview image by clicking on the image icon with the inserted link still selected. Remember that the inserted link has to be selected for the hyperlink to become part of the image.

Adjust, Preview, and Save

Adjust the size of the image and add the rest of the content to the template. Click Preview to ensure it works properly, then click Save. You can now proceed to send your video directly to your clients.

FAQ

What is the maximum file size for an email attachment?

The maximum size limit for email attachments is 2 MB. Depending on the size of the file, however, LoftyWorks has two different methods of attachment outlined here:

1. If the attachments uploaded are less than 2 MB, the email attachments will be added directly to the email.
2. If the attachments uploaded are more than 2 MB, LoftyWorks will convert the attachments into download links that are then inserted into the email.

Questions?

If you have any questions about this topic or anything else, please get in touch with our Support Team. You can email us at <Support@LoftyWorks.com> or call us on +44 330 321 3500.