Tenant Submitting a Maintenance Request

Tenants can report maintenance issues directly through the Tenant Portal. This feature allows tenants to notify property managers about repairs or problems in their rental property quickly and efficiently.

Steps for Tenants:

1. Log in to the Tenant Portal.

2. Navigate to the Maintenance section.

3. Click Submit a New Maintenance Request.

4. Fill in the details of the issue, including description, urgency, and any relevant photos.

5. Click Submit to send the request to your property manager.

Once submitted, tenants can track the status of their maintenance requests and receive updates on progress through the portal.

Tips for Tenants:

• Provide as much detail as possible to help property managers resolve the issue quickly.

• Check the portal regularly for updates on your request.

• If the issue is urgent, follow up with a direct message or call to your property manager in addition to submitting the request online.